Payment Methods & Cancellation PolicyPayments

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Fundamentals of horse care & riding through Ready Set Trot check out the video:

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Closes to the heart of the Gold Coast, family run horse riding school. We help you be happy and healthy through horse experiences.

Personalised professional business that cares about you having some fun, gaining confidence and developing skills in a safe environment
Horse Care, Handling, Connection, Balance, Advancement.  Even unique day out experiences that is so much more than a trail ride!

* Over 10yrs established operation

* Highly experienced instructors with over 35yrs of knowledge and passion.

* Best horses as acknowledged by reviews.
* Quality facilities- Check out our pics
* Beautiful & peaceful location
* We know what you want- we welcome feedback!

Horse Riding is a very unique experience. Mastering our program at the Bonogin Valley Horse Retreat can provide you a great opportunity to boost your general confidence, develop your skills in coordination, concentration, improve your general wellbeing and provide an exhilarating feeling of freedom! 

**Responsibility and care, Strength & empowerment, Ownership & knowledge for the very basics in everything horses

**Connecting on an emotional level, Concentration,  Confidence development, Challenge & achievement, The perfect way to start your riding journey

**Discover the variety of equine disciplines you can learn, Ride, Relax, Enjoy

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Payment & Cancellation Policy

We accept payment through cash on the day or payment prior to your lesson, direct deposit, bartercard or paypal.
All regular students with weekly/fortnightly lessons must prepay

Direct Deposit, Paypal and Bartercard payments MUST BE MADE PRIOR TO LESSON DATE.  A print out receipt must be presented on the day of your lesson or emailed through to info@horseretreats.com.

Description needs to be Lesson person first name and last name initial & Date of lesson
Please email info@horseretreats.com to advise you have made your payment


Direct Deposit account details are BSB: 034279 Account: 267348 Name: Bonogin Valley Horse Retreat
Bartercard Account: 6009126136900190 Name: Bonogin Valley Horse Retreat

PayPal: horseretreats@gmail.com


CANCELLATIONS - please note we are a small business and these conditions have been put in place for us to continue our operation. Changes in lesson times are a big impact to loss of revenue and time to re-shuffle our lesson days along with weather impacts effecting our operations

PRIVATE LESSONS: Please note that cancellations within 7 days of your scheduled lesson will be subject to 100% cancellation fee as there is time and administration to fill your lesson spot or replan our lesson day schedule.


SHARED LESSONS: Are discounted for the purpose of matching you up with someone and sharing all lesson attendance dates. Please note that all cancellations will be subject to 100% cancellation fee as we cannot fill your lesson spot last minute and shared lessons cannot run at half rate. It is also not fair for the other person to be forced to pay private rate. 
If you are going away for a period of time then you can cancel your regular spot and hope to fit in to an available spot on your return or do private lessons on return until a spot becomes available
(you may even wish to organise a payment arrangement between your share partner outside of our operations to keep your spot.....we must although be informed to plan number of students in lessons)

If lessons are cancelled or rescheduled by us due to weather then a refund or credit for next lesson will be offered. We will always contact you if bad weather otherwise if you do not hear from us lessons will be going ahead as normal because the weather is not the same in the Hinterland as it is on the coast.

Bonogin Valley Horse Retreat

Ch7 Features Bonogin Valley Horse Retreat

Bonogin Valley Horse Retreat was showcased on Channel 7 "Great South East" and "Weekender" programs.
Click below to watch and click here for other videos




Copyright © Bonogin Valley Horse Retreat 
Gold Coast, QLD
info@horseretreats.com