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CANCELLATION POLICY

Please note we are a small business and these conditions have been put in place for us to continue our operation. Changes in lesson times are a big impact to loss of revenue and time to re-shuffle our lesson days along with weather impacts effecting our operations

PRIVATE LESSONS

Please note that cancellations within 7 days of your scheduled lesson will be subject to 100% cancellation fee as there is time and administration to fill your lesson spot or replan our lesson day schedule.

SHARED LESSONS

Are discounted for the purpose of matching you up with someone and sharing all lesson attendance dates. Please note that all cancellations will be subject to 100% cancellation fee as we cannot fill your lesson spot last minute and shared lessons cannot run at half rate. It is also not fair for the other person to be forced to pay private rate.
If you are going away for a period of time then you can cancel your regular spot and hope to fit in to an available spot on your return or do private lessons on return until a spot becomes available
(you may even wish to organise a payment arrangement between your share partner outside of our operations to keep your spot…..we must although be informed to plan number of students in lessons)

If lessons are cancelled or rescheduled by us due to weather then a refund or credit for next lesson will be offered. We will always contact you if bad weather otherwise if you do not hear from us lessons will be going ahead as normal because the weather is not the same in the Hinterland as it is on the coast.